Payment info

At AJ Dhaka Bazar, we aim to make your shopping experience convenient and secure. Below is the payment information you need to know when purchasing products from our website.

Accepted Payment Methods

1. Credit/Debit Cards:

Major credit and debit cards including American Express, MasterCard, and Visa are accepted. Payments are processed securely through our payment gateway provider, ensuring your information is protected.

2. Mobile Banking:

We accept payments through popular mobile banking platforms in Bangladesh, including bKash, Rocket, and Nagad. You can select your preferred mobile banking option at checkout and follow the instructions to complete the payment.

3. Bank Transfer:

Direct bank transfers are also accepted. Our bank account details will be sent to you when your order is placed. Please ensure that you include your order number in the payment reference to help us process your order quickly.

4. Cash on Delivery (COD):

We offer a Cash on Delivery option for customers across Bangladesh. When your order is brought to your door, pay with cash. Please ensure that you have the exact amount ready, as our delivery personnel may not carry change.

Payment Security

Secure Transactions:

All online payments made on AJ Dhaka Bazar are processed through a secure payment gateway with encryption to protect your personal and financial information. Your credit or debit card information is not kept on our systems.

SSL Encryption:

Our website uses SSL (Secure Socket Layer) encryption to ensure that all data transmitted between your browser and our server is secure.

Payment Confirmation

Email Confirmation:

After completing your payment, you will receive an email confirmation with the details of your order and payment. Please check your spam or junk mail bin or get in touch with our customer support if you do not receive this email.

Order Processing:

After payment has been verified, your order will be completed. For bank transfers, this may take 1-2 business days depending on your bank.

Payment Issues

Failed Transactions:

Please check your payment information again and try again if your payment is denied or fails for any other reason. If the issue persists, please contact your bank or our customer service for assistance.

Disputed Charges:

If you notice any unauthorized charges on your account after shopping with us, please contact our customer service immediately. We'll collaborate with you and your bank to find a solution.

Refunds

Refund Processing:

If you are eligible for a refund, the amount will be credited back to your original method of payment within 7-10 business days after the return is processed. For Cash on Delivery orders, refunds will be processed through bank transfer or mobile banking.

If you have any questions or concerns regarding payment, please feel free to contact our customer service team:

Email: info@ajdhakabazar.com

Phone: +880 1881-040427

We are available to help and make sure your payment experience runs well. Thank you for choosing AJ Dhaka Bazar for your leather goods needs.